A high-level description of services provided by the Technology Help Desk. The responsibilities of the Technology Help Desk When and how to contact the Technology Help Desk. The incident/case process ...

The Washington Post has created a destination for readers seeking to understand and control their technology. The new offering, “Help Desk,” will feature a variety of storytelling methods, including ...

The Washington Post today announced the latest major investment in its fast-growing technology team, creating a dedicated destination for readers looking to better understand and take control of the ...

Whether running a startup or a more established outfit, small business owners have a lot to think about. When help is on hand in the form of automation tools, small businesses have a chance to improve ...

Here are five key office technology-related areas to consider when thinking about a return-to-work strategy. Column: Putting your employees first in the post-Covid ...

Opinions expressed by Entrepreneur contributors are their own. Employees are an integral part of any organization. Employers should recognize this and work hard to take care of employee needs.

Help Desk technology reporter Heather Kelly explains why your phone was buzzing and beeping at 2:17 p.m. Eastern time on Oct. 4.

A magnifying glass. It indicates, "Click to perform a search". A magnifying glass. It indicates, "Click to perform a search". The word "Markets Insider". COLUMBUS, Ohio, March 29, 2022 /PRNewswire/ -- ...

The Columbus, Ohio-based division of Time Warner Cable Inc. said it plans to upgrade its help desk software to include asset management capabilities. The new version of Toronto-based Help Desk ...

Admit it. When you think about the help desk, you think, Boring! The prevailing image is of a Kafkaesque warren of gray cubicles, populated by a crisis-driven, frantically overworked staff who ...

The Allstate Corp. plans during the coming year to shift "help desk" technology jobs to a subsidiary in Northern Ireland, a move that could affect employees in the insurance company's National Support ...