Recently elected New York City Mayor Zohran Mamdani walked back alleged remarks from 2020 that called for a boycott of ...

In just nine months, a vacant call center was transformed into a modern learning environment with flexible classrooms, a ...

With this new collaboration, Zendesk continues its ongoing repositioning as a one-stop customer experience shop.

The Pakistan Software Export Board (PSEB) has launched the MARKAZ Industry Facilitation Center, a one-window support platform ...

Big Tech Capex estimates have increased from $280B to $405B, an impressive 31% positive revision. Read more on AI Stocks here.

Global mobility has never been more accessible, creating unprecedented opportunities to choose where to call home based on ...

RALEIGH, N.C. (WTVD) -- Amid Monday evening's fire atop the Raleigh Convention Center, several organizations were slated to ...

When Denny Lawrence talks about the future of HVAC troubleshooting at Comfort Systems USA, he doesn’t dodge the hard truth: “We were losing a lot of intrinsic knowledge to the ‘silver tsunami’ and ...

This is when the scammers began to deploy sophisticated and clever tactics. As Moret explained, the scammers created a real ...

The business landscape is shaped and reshaped by the perceptions, stories, and needs of customers. Every interaction, whether ...

Bank customers are facing a new wave of highly convincing phone scams that mimic real bank outreach and drain accounts in a ...