Roughly one-in-five U.S. teens say they are on TikTok and YouTube almost constantly. At the same time, 64% of teens say they use chatbots, including about three-in-ten who do so daily.

Nearly a third of US teenagers say they use AI chatbots daily, a new study finds, shedding light on how young people are embracing a technology that’s raised critical safety concerns around mental ...

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Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

OpenAI’s new guidelines ask its chatbot to celebrate “innovation,” contradicting its stated goal of objectivity—and raising ...

Megan Garcia, a mom who filed a suit against Character AI in a Florida court, said her 14-year-old son, Sewell, was ...

Discord is adding a feature that allows players to buy skins and cosmetic items from specific live games directly within ...

ChatGPT is no longer confined to one-on-one conversations. OpenAI has switched on a global group mode that lets multiple ...

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The biggest change isn’t that other tools have vanished. It’s that ChatGPT has become the new front door to information.

What makes chatbots so powerful is that they can purportedly learn about us and how to talk to us. Text With Jesus, for example, invited me to “delve deep into the lives of biblical figures and seek ...