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Applying Lean Six Sigma quality management techniques allows service management professionals to eliminate activities that add no value to customers, decrease costs, eliminate defects, reduce ...

Between a pandemic, heightened competition, total supply chain uncertainty, and states shutting down and opening — customers, suppliers, and employees are all in unchartered territory. Despite the ...

Viking Plastics embraces automation to help improve productivity, "and we do this while growing people," says Shawn Gross, engineering manager. Lean—be it lean manufacturing or the lean enterprise—has ...