Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. It's no secret that live chat software is a powerful tool for ...

Over the years, Facebook has been engaging in platform wars wherein they eagerly set forth features to attract more users. They even had to upgrade their monetary incentives to pull more creators to ...

We are now living in a chat-based society and traditional crisis hotlines are struggling to adapt. As a volunteer for the Rape Abuse Incest National Network, or RAINN, I know first hand about the ...

Every business thrives off the positive relationships it creates with its consumers–both the loyal ones, all the way to the prospective window-shoppers who are still on the fence about purchasing. And ...

Scammers handling a phishing website for Office 365 credentials added live support to add to the illusion of legitimacy necessary to trick victims. But things don't always work the way the ...