A high-level description of services provided by the Technology Help Desk. The responsibilities of the Technology Help Desk When and how to contact the Technology Help Desk. The incident/case process ...

The Washington Post has created a destination for readers seeking to understand and control their technology. The new offering, “Help Desk,” will feature a variety of storytelling methods, including ...

Whether running a startup or a more established outfit, small business owners have a lot to think about. When help is on hand in the form of automation tools, small businesses have a chance to improve ...

To support families who are working with their children during virtual learning, Fairfax County Public Schools (FCPS) is launching a new Parent Technology Help Desk, effective August 24. The help desk ...

Primus Knowledge Solutions Inc., Seattle, and Calgary, Alberta, Canada-based Control-F1 Corp. have teamed to offer a help-desk technology solution that expedites the repair of computer problems, ...

ServicePRO® by Help Desk Technology Corporation Software for IT Help Desk · IT Service Desk · Enterprise Work Management. © 2014 Help Desk Technology Corporation ...

Here are five key office technology-related areas to consider when thinking about a return-to-work strategy. Column: Putting your employees first in the post-Covid ...

NEW ORLEANS – New automated systems are increasingly making help desks or at least some of their members expendable. But managers overseeing these support groups argue that phasing out people can only ...

Opinions expressed by Entrepreneur contributors are their own. Employees are an integral part of any organization. Employers should recognize this and work hard to take care of employee needs.

The Columbus, Ohio-based division of Time Warner Cable Inc. said it plans to upgrade its help desk software to include asset management capabilities. The new version of Toronto-based Help Desk ...

Admit it. When you think about the help desk, you think, Boring! The prevailing image is of a Kafkaesque warren of gray cubicles, populated by a crisis-driven, frantically overworked staff who ...