Care delivery is like an orchestra playing a symphony. One wrong note from a single musician can mar harmony, creating dissonance in its stead. In healthcare, delivering exceptional patient care ...

Wood product manufacturers must develop a company-wide attitude that errors are not acceptable if they are going to cost-efficiently produce products of a quality that will compete in today's global ...

As semiconductor applications in automotive, data center, and high-performance computing grow increasingly mission-critical, the industry faces mounting pressure to achieve near-perfect manufacturing ...

There are several expressions I have really come to hate over the years. Two of them – the concept of “zero defects” and the idea that “if it ain’t broke, don’t fix it” – are, fortunately, falling out ...

Are we still a zero-defect organization? Millions of dollars in productively or actual revenue could be on the line. I doubt the CIO would’ve called the engineer in question and said “That’s ok, I ...