On the Aug. 2 episode of the Lykken on Lending radio show, we had the opportunity to interview Terry Wakefield of The Wakefield Company on process improvement. Throughout the course of our discussion, ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

With key front-end software in place at most financial advisory firms, the time has come to seize opportunities in the back office. Docupace, which describes itself as the “connective tissue for back ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

Dana Miranda is a Certified Educator in Personal Finance, creator of the Healthy Rich newsletter and author of You Don't Need a Budget: Stop Worrying about Debt, Spend without Shame, and Manage Money ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...