Retailer Carphone Warehouse is claiming a 25% jump in its customer satisfaction ratings after investing in business process management (BPM) software to help staff deal with sales, queries and ...

A data warehouse lies at the foundation of any business intelligence (BI) system. But if this foundation is flawed, the towering BI system cannot possibly be stable. Given BI’s importance as a ...

Editor’s note: Sreekumar Somasundaram is a senior supply chain technical program manager at AWS. This article and its content was created prior to his current position with AWS. Implementing a ...

The term warehouse automation can denote anything from the installation of conveyor belts to the fully automated picking and packing processes of Ocado. Process automation may provide a middle ground ...

MTN has implemented a distribution warehouse process (WMS) that is a first of its kind in the southern hemisphere and will accommodate all of its distribution ...