Businesses that provide after-sale support for their products--and after-sale maintenance of their customer base to encourage repeat sales--need a method of tracking customer service contacts. This ...

Government’s operational response to the pandemic has finally set the stage for rethinking the civil service system. Federal employees have proven repeatedly over the years they are ready to respond ...

Former President Carter’s recent death reminds us that it's been almost 50 years since the Civil Service Reform Act was passed. Stuart Eizenstat, Carter’s chief domestic adviser, told Federal News ...

The Selective Service System, otherwise known as the military draft or conscription, requires almost all male U.S. citizens and immigrants, ages 18 through 25, to register with the government. You may ...