Gartner ranks ServiceNow No. 1 in Service Operations, Business Workflow Automation, and Service Desk Use Cases According to Gartner, “IT service management (ITSM) platforms offer workflow management ...
AI-powered contact center solution for ServiceNow ITSM selected to enhance IT service experience for Florida's largest civil defense law firm, Cole, Scott, and Kissane. With 13 offices, 580 attorneys, ...
ServiceNow has been successful thus far in executing a classic land-and-expand strategy. First, it built a best-of-breed SaaS solution for IT service management, or ITSM, based on being modular and ...
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