It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

Sophos upgrades its application security and control software with the ability to block remote-connection tools such as RealVNC and Radmin. Sophos on Tuesday enhanced its Endpoint Security and Control ...

Remote desktop software is an IT solution that is quickly rising alongside trends like remote work and cloud computing. Whether you have a distributed workforce or want a way to access your own ...

Remote access tools, like TeamViewer and AnyDesk, alongside Internet of Things (IoT) devices, are becoming increasingly more common on corporate networks, for better or worse. There are many benefits ...

Between service desk calls and work orders for onsite repair requests, IT teams have plenty of demands to juggle. Even so, that’s not all tech specialists deal with each day. They must also handle ...