With the explosion of new AI techniques in headlines over the past year, many quality leaders feel behind on their own AI journeys. According to a Gartner survey conducted in 2021, 42% of quality ...
Customers tell us far more about what they think and feel than we might realize. In the new world of data-driven customer experience (CX), there are countless opportunities to get to know your ...
DQM is becoming a core capability for organizations that need to make better decisions with data. What are the responsibilities of different roles in DQM? Image: WrightStudio/Adobe Stock Data quality ...
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