In some call centers, you can feel the energy as soon as you walk in the door. It takes many forms: pride of workmanship, enthusiasm, a feeling of community, commitment and the willingness to make the ...

The Institute of Internal Auditors' new practice guide for internal auditing shares some good insights, but falls short in a few areas. The Institute of Internal Auditors (IIA) has published a new ...

In its most recent guidance for compliance with Sarbanes-Oxley section 404 requirements for smaller entities, the Committee of Sponsoring Organizations of the Treadway Commission (COSO) has provided ...

As organization development evolves alongside institutional practices and insights into human behavior, a big piece of the field is still missing: a set of principles that convey what organizations ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min Fundamental principles will help ...

The benefits of a systematic product cost management (PCM) program are significant, yet many manufacturers struggle to implement these initiatives effectively. This article discusses some key ...

Clarity, transparency and inclusiveness are among the principles that should inform the design and conduct of comparative effectiveness research (CER) in healthcare, argue researchers from industry ...

Expert cybersecurity practitioners are intensely aware of how complex the field may seem to less experienced colleagues. An effective cyber defense function, for example, requires colleagues with ...

From window displays and newspaper ads, to sidewalk sandwich boards and pop-up events, there are many ways to market a retail store. Whether your goal is to draw in casual passersby or increase online ...