ShopRite is expanding access to its nutrition experts with the launch of the Registered Dietitian Virtual Chat program. Through the free online dietitian service, introduced in a soft launch in ...

The green chat bubble button in the lower corner of Taco Bell’s website —whether accessed on computers or smartphones — begs to be clicked. And like rubbing a magic lantern, customers find a real ...

The Super Bowl is always a huge event in advertising and marketing. This year, though? It was a big moment for chatbot support. Brands all across the internet, including Kia and Domino's Pizza, ...

DEERFIELD, Ill. — Walgreens on Friday launched Pharmacy Chat, a one-on-one, online chat service, available 24/7, with a pharmacy staff member. Patients can access the service through free registration ...

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Online chat service provider [24]7.ai, used by Delta, Best Buy, and numerous other companies faced a “cyber incident” from September 26 to October 12, 2017. The company didn’t notify its list of ...

The Meat and Poultry Hotline and the “Ask Karen” online chat service have gone to expanded hours, according to the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS). Both ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More When was the last time you spoke to a live chat that was actually live, ...

As a business, you are always looking for effective strategies to interact with customers visiting your brand website. Because customer care is crucial to your business for building a customer base so ...

Forbes contributors publish independent expert analyses and insights. I write about the impacts of computing & technology in manufacturing. This article is more than 5 years old. Chat bots are ...

PITTSBURGH (KDKA)-- Port Authority announces it will be offering another way for passengers to find information on the public transportation system. Starting today, customer service representatives ...