Adapting to the fluid needs of GPS fleet tracking customers requires more than product how-to knowledge and a 24x7 customer care hotline. For Wireless Matrix, it means nimbleness both in delivering ...

QKS Group recognizes Quadient for its advanced AI-powered capabilities that simplify and enhance the creation and orchestration of hyper-personalized and impactful customer interactions Quadient ...

The QKS Group SPARK Matrix™ provides competitive analysis and ranking of the leading Customer Communication Management (CCM) Software vendors. Quadient, with its comprehensive technology and customer ...

The Quadrant Knowledge report recognizes NICE’s strengths in AI and highlights its sophisticated technology platform, including Journey Excellence Score as distinctive differentiators Priyanka Panhale ...

Matrix, a provider of workforce management solutions is pleased to announce the appointment of Suzi Smith as chief strategic officer as part of their operating board development. In her new role Smith ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that it has been recognized as a Technology Leader by Quadrant Knowledge Solutions for its Customer Engagement Analytics offering.

The QKS Group SPARK Matrix provides competitive analysis and ranking of the leading Customer Communication Management (CCM) software vendors. Doxee, with its comprehensive technology and customer ...