Kixie announced today they will be launching a new and improved inbound call routing tool, adding to their suite of sales dialer features. Kixie’s new intelligent inbound routing software will allow ...

Forbes contributors publish independent expert analyses and insights. Innovation. Entrepreneurship. Culture. Nearly a quarter of businesses (24%) are using AI for call routing optimization, and ...

Call Routing Software Market Recent Development: Recent developments in the Call Routing Software market have seen a surge in technological innovations to address emerging challenges in customer ...

Contact center automation is transforming how businesses manage customer interactions by optimizing repetitive tasks, improving agent efficiency and enhancing customer experiences. From intelligent ...