Product returns are unavoidable in e-commerce. But how you handle them is what separates a one-time buyer from a lifelong customer. Today, a convenient return policy isn’t a perk; it’s the price of ...

Christmas gifting gone wrong? Here’s what to know about Amazon returns and exchanges and how to return an item that was gifted to you, if needed.

Ever sent a letter or package only to have it come back marked “Return to Sender”? It’s frustrating, right? Whether it’s a wrong address, an unclaimed package, or something else entirely, mail returns ...