An independent insurance agent is a salesperson who represents multiple carriers. Find out if one is right for you. Many, or all, of the products featured on this page are from our advertising ...

This is the third year I’ve published a life insurance agent’s to-do list. The list represents my humble attempt to suggest ways for agents to be more productive and effective in the year ahead. A few ...

There's a lot to consider when you're buying insurance, and an insurance agent is usually the person who helps you find the coverage you need. However, insurance agents have limitations and may only ...

Recently, we measured the impact of happy customer service agents on customer experience at several of our clients' contact centers. The results were no surprise: Happy agents drive happy experiences.

Kayla Missman specializes in making complicated topics more approachable. She has eight years of experience in journalism, editing and marketing, allowing her to dive into interesting topics and ...