In a previous post, I regaled Comcastfor its pricey VoIP service plans. I, like most of you,acquire a strong sense of validationwhen my arguments fall into line with those of others. I've just ...

VoIP, or “Voice over Internet Protocol,” lets a business place or call center make and receive phone calls over the internet rather than a traditional phone line. As a result, VoIP is a far more ...

Are you aware what VoIP QoS is and how it can improve your customer communication strategy? Get familiar with the technical aspects of VoIP quality with our helpful breakdown. When you purchase ...

By Emma Lewis, bOnline Staying connected is one of the main ingredients in helping your business survive. The way ...

In a letter dated Jan. 18 to Kathryn Zachem, vice president of Comcast's regulatory affairs, the FCC asks for clarification on Comcast's bandwidth-throttling polices; i.e., the conditions that result ...

A hosted VoIP system is the most cost-effective solution for small businesses, costing around $10 to $30 per user, per month if you use existing devices, compared to over $10,000 for an on-premise ...