There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

The decades-long rush of businesses to digitize their business processes shows no sign of abating. Digital technology has spread across the supply chain and throughout the enterprise—with generally ...

A brand-new set of visualization and monitoring capabilities and a new reporting application come with the Bonita Digital Process Automation platform for deeper understanding of business process ...

Is the smart use of process intelligence the best route to digital transformation? BMW Group thinks so. Over the last eight years, the €155-billion ($US167-billion ...

Entrepreneurs can leverage ISO 20000-1 to systematically design, implement and manage digital services. This framework positions entrepreneurs as integrators, focusing on compatibility, regulatory ...

Make sure your people and your technology work well together. by Thomas H. Davenport and Thomas C. Redman When Mars Wrigley decided to digitize its supply chain, it invested in several AI and ...

In a bid to expand its Generative AI and Agentic AI capabilities, French IT services major Capgemini has entered into a definitive agreement to acquire WNS, a leading digital business process ...