The Internet has fundamentally transformed the way businesses interact with clients and potential customers, allowing companies to process huge amounts of information in shorter periods of time and ...

Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. This article is more than 10 years old. Here's a recap: 15 of ...

A customer's first impression of a business is likely taken from their website. Is it easy to use? Are services and products clearly priced? Is customer service readily available if help is needed?

ATL311, the city’s first non-emergency customer service center, received the 2015 Digital Government Achievement Award. The national award recognizes city, county and state governments for outstanding ...

For Madeline Daryadel, it’s not enough for her customers to be able to mail, e-mail or call her. As the owner of MADSearch, a North Miami Beach-based Web site that serves meeting planners and ...

Easy Joe Roofing, known for its reliable roofing services for homes and businesses across the U.S., has unveiled a new, feature-packed website. This online platform is designed to improve customer ...

Innovative global MT4 broker continues to enrich comprehensive customer service features. Helping clients across the globe get the information and service they need, Orbex recently launched a ...

Towne Plumber is excited to announce the launch of its newly designed plumbing website, showcasing its dedication to service and ease of access for clients. The updated site offers users a smooth ...

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