Incentives work because they reduce doubt at the exact moment of choice. They also help companies manage what it costs to attract and keep a customer.

Strategic decision making is never static. It is a living process that should always stay rooted in curiosity, humility and ...

How much money is your business wasting on the hard slog of momentarily winning a disloyal customer? Is that even something you measure? Growing the wallet share of your existing customers has lower ...

Wilmington, DE - January 26, 2026 - As artificial intelligence continues to transform how consumers discover and engage ...

Nutshell reports that ethical AI practices in sales build customer trust through transparency, human oversight, and compliance with regulations.

Data gives you clarity, but it doesn’t give you wisdom. Intuition gives you speed, but it doesn’t always give you accuracy.

The internet has transformed many aspects of life over the last three decades. Individuals in the United States and across the globe now use computers or mobile devices to communicate with friends, ...

New York, NY, Aug. 28, 2025 (GLOBE NEWSWIRE) -- The Nexis Solutions division of LexisNexis ® Legal & Professional, a leading global provider of AI-powered analytics and decision tools, today announced ...

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time.

Revenue-related data is the backbone for an organization to thrive in its business and compete in the industry — and AI is ...

According to recent McKinsey & Company research, executives spend nearly 40% of their time making decisions. Deciphering the results of a survey of 1,200 global business leaders, they estimated that ...