The federal government has released a new set of voluntary principles aimed at providing guidance to organisations in how they protect critical technologies from cyber attacks. Labelled the Critical ...

This introductory course is designed to introduce the concepts, tools, and techniques used in managing and measuring quality and productivity in a business environment. Throughout the course, students ...

This graduate-level course focuses on the principles and practices of quality management in modern organizations. You will develop an understanding of the theories, methodologies, and tools used to ...

Quality control takes time and money, but it can save your business significant hassles in the long run. Low-quality products can gain you bad publicity and legal sanctions, including lawsuits and ...

The origins of Total Quality Management and its ability to exceed customer expectations have surprisingly been around for a long time. You can trace its origins to just after World War II, something ...

Statement on Quality Management Standards No. 1, A Firm’s System of Quality Management, becomes effective on Dec. 15, 2025, and the required documentation surrounding that system’s design, ...