AUSTIN, Texas--(BUSINESS WIRE)--Customer Operations Performance Center Inc. (COPC Inc.), the world’s leading authority on quality standards and processes for managing, measuring, and improving the ...
WINTER PARK, Fla. & DENVER--(BUSINESS WIRE)--COPC Inc., a global consulting firm that helps companies improve operations to transform the customer experience, is pleased to announce that Transcom ...
FREMONT, CALIFORNIA - May 4, 2015-In Japan, three Concentrix centers have been certified to the COPC Outsource Service Provider (OSP) Standard, Release 5.1, bringing the company`s total certified ...
Data Reveals Only 6% Track Agent Utilization or Occupancy, Identifying One of the Many Opportunities for Healthcare Organizations to Decrease Significant Costs WINTER PARK, Fla.--(BUSINESS WIRE)-- ...