You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...

We talk to people to achieve success in every aspect of business and life. Even though we do it constantly, conversation is surprisingly tricky, especially for leaders. This course will sharpen your ...

After leadership expert Susan Scott wrote two books focused on workplace conversations, she discovered something interesting. People were taking the ideas she shared about communicating in the ...