As the click-and-collect model becomes increasingly popular with retailers and consumers, its growing adoption is borne out by recent industry statistics: According to a survey by the International ...

Giving shoppers the ability to purchase a product online and pick up in-store, known as “click-and-collect,” has quickly become a staple of a successful omni-channel retail strategy. These programs ...

Forbes contributors publish independent expert analyses and insights. Kiri Masters covers trends in retail media and marketplaces. Click-and-collect (also known as BOPIS, or “buy online, pick up in ...

Online commerce giant Amazon is looking to offer a grocery service that’ll allow customers to order items online and then pick them up from a dedicated facility at a time that suits them. While such ...

When shoppers come to the store to pick up items ordered online, 37% make additional purchases that they were not planning on, according to new research from OrderDynamics. But "superconsumers" – ...

Amazon has added post office branches to its thousands of collection points for parcels that won't fit through your letterbox. Richard Trenholm Former Movie and TV Senior Editor Richard Trenholm was ...

Forbes contributors publish independent expert analyses and insights. Telling stories that matter to retailer stakeholders. Online grocer shopping has been a tough go for retail chains. But Kroger, by ...

Overwhelming demand has caused early teething problems for Ikea, with delays to online orders and the store forced to cancel several customers’ purchases after a payment glitch. Click and collect and ...

Discover What’s Streaming On: Would you expect Stephen Merchant, who along with Ricky Gervais brought us The Office and Extras, to star in a wholesome holiday special? And if he did, what would that ...

Primark has confirmed that it will roll out its Click and Collect service to all stores in Great Britain by the summer as it launches in 18 sites today. Today's launch makes the Click and Collect ...