WALTHAM, Mass., March 17, 2025--(BUSINESS WIRE)--CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), today announced CallMiner Outreach. Built on advanced ...
WALTHAM, MA, July 18, 2017 (GLOBE NEWSWIRE) -- CallMiner, the leading platform provider of award-winning speech and customer engagement analytics reaffirmed today its multi-layered security procedures ...
To help organizations move beyond outdated feedback tools, CallMiner has rolled out Outreach, an AI-based feedback platform. Rather than relying solely on traditional surveys, Outreach combines ...
TCN, a provider of cloud-based call center technology, today announced an integration partnership with CallMiner, a provider of speech and customer engagement analytics. Under the partnership, TCN ...
WALTHAM, Mass., May 3, 2023 — CallMiner, a leading provider of conversation intelligence to drive business performance improvement, today announced it has expanded its use of Microsoft Azure ...
CallMiner is recognized by QKS Group for its advanced AI, platform scalability, and customer experience capabilities for fourth consecutive year Artificial intelligence (AI) continues to transform the ...
CallMiner recently announced advancements to its agentic artificial intelligence (AI) framework, interconnecting analytics and automation workflows across the entire platform. According to company ...
Alorica, TE Connectivity, TP, UPMC Health Plan, and other leading organizations recognized for breakthrough results in operational excellence, contact center performance, and CX innovation CallMiner, ...
CallMiner Outreach is the industry’s first AI-powered customer feedback tool that triggers outreach based on specific interaction characteristics vs. a general interaction alone, combining insights ...
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