Bright Pattern is officially ISO 27001-certified, passing multiple rigorous information security tests, security requirements, and comprehensive audits. SOUTH SAN FRANCISCO, Calif., Dec. 15, 2023 ...
Bright Pattern, a provider of cloud-based omnichannel contact center software, has launched Bright Pattern Mobile complete with organization-wide customer experience productivity metrics for all ...
Bright Pattern provides the AI-powered contact center platform that will be the underpinning of ECS Telecom’s Artificial Intelligence Contact Center. Our partnership with Bright Pattern represents a ...
Bright Pattern's omnichannel solution provides our agents with the advanced tools they need to optimize receivables management while maintaining the first-class customer service that sets us apart.” — ...
One of the largest outsourcers in Japan trusts Bright Pattern and CBA for their transition to the cloud to cut call center costs and add omnichannel customer service. SOUTH SAN FRANCISCO, Calif., Sept ...
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