EVP Communications has launched a Hybrid Answering Service that combines AI-powered call automation with live, ...

Automation has always been a catalyst for change, and its impact is being felt across industries, from logistics to finance. Amazon is a great example: by leveraging robotic automation, the company is ...

Artificial intelligence has transitioned from experimental applications to a foundational layer within modern mobility ...

Workflow automation is reshaping business operations, enabling companies to move faster, operate smarter and build resilience while reducing manual effort. It’s no longer just about convenience — it’s ...

As an executive in the business process outsourcing (BPO) industry, I have seen firsthand how outsourcing has helped businesses to scale up and operate more efficiently. However, with the advancements ...

Digital transformation initiatives dramatically accelerated during the pandemic, and as companies battle against a turbulent economic climate, these projects will only continue to accelerate and grow ...

Gaurav Gupta leads enterprise efficiency by integrating intelligent automation and CRM modernization to optimize costs while ...

Amid economic uncertainty and technological disruption, the digital marketing industry is having an identity crisis. The tactics that marketers have relied on for years — decades, in some cases — are ...

Imagine having a personal assistant who not only understands your needs but also knows exactly which expert to call for help—whether it’s a coding whiz, a data guru, or a creative wordsmith. That’s ...

Government websites aren't known for cutting-edge tech. GovWell co-founder and CTO Ben Cohen discovered this while trying to help his dad, a contractor, apply for building permits. Cohen worked as a ...