I was reminded of this quote (one of my all-time favorites) during our company’s strategic planning retreat last week. We were doing a review of our "accountability chart." “What the heck is an ...

In service-based franchise models, that transition creates risk. Accountability must scale at the same pace as growth, or ...

Creating an environment where people feel safe and trust their employer can help alleviate outside concerns. It also makes ...

When Michael Lerner holds a mirror to his organization, the reflection he sees is perhaps not that of a typical real estate developer. “We don’t think of ourselves as homebuilders,” says Lerner, ...